Slow computers
Diagnose slow startup, freezing and poor everyday performance before recommending any repair or upgrade.
HOME IT SUPPORT
Friendly IT help in your home, without the jargon.
Computers, Wi-Fi, printers, email, phones and tablets can all become frustrating when something stops working. I come to you across Reading, Woodley and nearby Berkshire, diagnose the problem in the place you use the equipment, and explain the options clearly.
No call-out charge25+ years’ experienceLocal on-site help
QUICK ANSWER
What does home IT support include?
Techdustry provides on-site help with Windows computers, Wi-Fi, printers, email, phones, tablets, backups, new device setup and common security problems. You deal directly with Qas and many issues can be diagnosed and fixed during the visit.
HOW I CAN HELP
Everyday technology support at home
From one annoying fault to several connected devices, the aim is to get things working properly and leave you clear on what was done.
Wi-Fi & internet
Help with weak wireless signals, connection dropouts, router setup and devices that refuse to stay connected.
Printers & scanners
Set up new printers and troubleshoot printing, scanning, Wi-Fi connection and driver problems.
Email problems
Setup and troubleshooting for Outlook, Microsoft 365, Gmail and email across computers, phones and tablets.
New devices
Prepare a new computer, phone or tablet with accounts, Wi-Fi, email, software, printers and file transfer.
Security & backups
Malware clean-up plus practical advice on updates, passwords, backups and protecting important photos and documents.
HOME TECHNOLOGY, MADE SIMPLE
Support for the whole setup, not just the fault on screen.
A home technology problem is often connected to several things at once: the computer, router, printer, email account or another device. Seeing the setup in your home makes it easier to find the real cause and leave everything working together properly.
- Wi-Fi, router and device connectivity checked together
- Printer, email and account setup in the place you use them
- Clear advice on repairs, upgrades and replacements
WHY ON-SITE SUPPORT?
Your equipment stays connected exactly as you use it.
Many home IT problems involve more than one device. A printer may depend on the Wi-Fi, an email problem may affect a phone and laptop, or a slow computer may be part of a wider setup issue.
- I can see the router, cables, printer and devices together rather than guessing from one disconnected item.
- You get clear explanations in plain English and can ask questions while the work is being done.
- If replacement hardware is genuinely needed, I can explain sensible options without pushing unnecessary purchases.
WHAT HAPPENS NEXT
Simple from first call to finished job
1
Tell me what is happening
Describe the problem in your own words. You do not need to know the technical cause.
2
I visit and diagnose it
I check the equipment in your home and work through the most likely causes in a sensible order.
3
Fix it or explain the next step
Where practical I fix the issue on-site. If parts or further work are needed, you get the options first.
LOCAL HOME SUPPORT
Reading, Woodley and nearby Berkshire areas
Based in Woodley and providing home visits across Reading, Earley, Lower Earley, Winnersh, Wokingham, Caversham and nearby areas. Same-day or next-day appointments are available where possible.
- Support in the place you use your equipment
- One experienced local contact
- Help for computers and the devices around them
CLEAR PRICING
No call-out charge
£75
First hourDiagnosis, troubleshooting, setup or repair time.
£35
Each additional 30 minutesOnly when more time is needed and agreed.
QUESTIONS ANSWERED
Frequently asked questions
A few of the questions people commonly ask before booking a home visit.
Do you come to my home to provide IT support?
Yes. I provide on-site home IT support across Woodley, Reading and nearby areas, so many problems can be diagnosed with your equipment connected exactly as you normally use it.
What technology can you help with?
I help with Windows PCs and laptops, Wi-Fi, printers, email, phones, tablets, backups, device setup, malware and general technology problems.
Can you help if my computer is very slow?
Yes. I can check the likely software and hardware causes first and explain whether clean-up, an SSD upgrade or more memory would make a worthwhile difference.
Can you set up a new computer or device?
Yes. Setup can include accounts, email, software, printers, Wi-Fi, file transfer and basic security settings.
How much is home IT support?
The first hour is £75 with no call-out charge. Additional time is £35 per 30 minutes when required and agreed.
NEED HELP AT HOME?
Tell me what is not working.
I will help you work out the sensible next step.