contact@techdustry.co.uk07525 015054
WINDOWS PC SUPPORT

Windows PC support that gets you working again.

Help with Windows 11 problems, slow PCs, startup errors, updates, drivers and everyday computer faults — explained clearly and fixed at your home or small business where possible.

No call-out charge25+ years’ experienceLocal on-site help
Windows laptop showing an update screen
Local, practical support from Techdustry.

What does Windows PC support cover?

If your Windows PC is slow, failing to start, showing errors or refusing to update, I can diagnose the cause and explain the practical options. Many common Windows problems can be dealt with on-site without taking the computer away.

Support focused on the problem you actually have

Clear diagnosis first, then the simplest sensible fix or next step.

Slow Windows PCs

Diagnose slow startup, freezing, high disk usage and poor everyday performance before recommending any upgrade or repair.

Windows 11 problems

Help with update failures, settings, user accounts, activation-related issues and features that are not behaving as expected.

Startup & login faults

Troubleshoot PCs that will not boot normally, get stuck on startup or have problems signing into a Windows account.

Drivers & devices

Resolve common driver, sound, display, USB, printer and peripheral issues where Windows cannot see or use the device correctly.

Wi-Fi & networking

Help when a Windows computer cannot connect reliably to Wi-Fi, shared devices or other computers on the local network.

PC health checks

Check storage space, updates, security status, startup software and other common causes of instability or poor performance.

WINDOWS PC SUPPORT

A practical fix, not a list of technical terms.

  • I start with the symptoms you are seeing and work through the likely causes in a sensible order.
  • If the problem can be fixed with settings, updates or software changes, I will avoid suggesting unnecessary replacement hardware.
  • If an SSD, RAM or other upgrade would genuinely improve the PC, I will explain the benefit and cost before anything is changed.
Home IT supportSmall business IT support

Simple from first call to finished job

1

Tell me the symptoms

Explain what is happening in your own words. You do not need to know the technical cause.

2

I diagnose the cause

I check the likely causes in a sensible order and explain what I find in plain English.

3

Fix or clear next step

Where practical I fix it on-site. If parts or extra work are needed, you get the options before proceeding.

Reading, Woodley and nearby Berkshire areas

Based in Woodley and providing on-site IT support across Reading, Earley, Lower Earley, Winnersh, Wokingham, Caversham and nearby areas. Same-day or next-day appointments are available where possible.

Check availability

No call-out charge

£75

First hour

Diagnosis, troubleshooting, setup or repair time.

£35

Each additional 30 minutes

Only when more time is needed and agreed.

Frequently asked questions

Can you help with Windows 11 PCs?

Yes. I support Windows 11 desktops and laptops, including updates, startup issues, performance problems, accounts, drivers and everyday faults.

Can you come to my home to fix the PC?

Yes. Techdustry provides on-site support across Woodley, Reading and nearby areas, so the computer can usually stay connected in the place you use it.

What if my PC is very slow?

I can check the likely software and hardware causes first. If an SSD or RAM upgrade would make a worthwhile difference, I can explain the options.

Do you fix blue screens or startup errors?

I can diagnose many common Windows startup and stability problems. The exact repair depends on the cause and the condition of the hardware.

Can you help with printers and devices connected to Windows?

Yes. I can troubleshoot many printer, USB, Bluetooth, display and peripheral connection problems.

How much is Windows PC support?

The first hour is £75 with no call-out charge. Additional time is £35 per 30 minutes, agreed if more time is required.

Tell me what your computer is doing.

I’ll help you work out the sensible next step.

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