Windows computers
Resolve slow performance, update failures, startup problems, errors and workstation issues affecting day-to-day productivity.
SMALL BUSINESS IT SUPPORT
Local IT support that keeps your small business moving.
Straightforward help for freelancers, home offices and small businesses across Reading, Woodley and nearby Berkshire. Get one experienced local contact for Windows PCs, Microsoft 365, email, Wi-Fi, devices and the everyday IT problems that interrupt work.
No long-term contract25+ years’ experienceLocal on-site help
QUICK ANSWER
What can Techdustry support for a small business?
Techdustry helps with Windows computers, Microsoft 365 and Outlook, email setup, Wi-Fi, printers, new users and devices, malware problems, upgrades and general troubleshooting. Support is available on an ad-hoc basis without the complexity of a large outsourced IT contract.
BUSINESS SUPPORT
Practical help for the IT problems that stop work
Focused support for the systems small businesses rely on every day.
Microsoft 365 & Outlook
Help with accounts, Outlook profiles, email configuration, syncing and common Microsoft 365 user or device problems.
Wi-Fi & office connectivity
Diagnose unreliable wireless networks, weak coverage and devices that cannot reach printers, shared resources or the internet.
New staff & devices
Prepare Windows computers, connect email, install applications and make equipment ready for a new employee or workstation.
Security & malware
Malware removal plus sensible guidance on updates, passwords, backups and reducing common risks to business data.
Upgrades & replacement advice
Independent advice on whether an ageing computer should be repaired, upgraded or replaced before money is spent unnecessarily.
KEEP PEOPLE WORKING
Practical support for the technology your business depends on.
When a computer, email account, printer or network problem interrupts work, the priority is getting the affected person or service running again. Support is focused on the real business impact rather than unnecessary process.
- Windows PCs, laptops and everyday office devices
- Microsoft 365, Outlook and business email support
- Wi-Fi, printers, new-user setup and troubleshooting
A PERSONAL SERVICE
One experienced contact instead of a call-centre queue.
Small businesses often need fast, practical help rather than a complicated support contract. You deal directly with me, Qas, from the first conversation through to the work being completed.
- I focus on the immediate business impact first so you can get people working again.
- I explain the options clearly and agree extra time, parts or replacement equipment before proceeding.
- I can help with one-off faults, device setup or recurring everyday IT problems as they arise.
HOW IT WORKS
Clear support without unnecessary process
1
Tell me what is affecting the business
Explain the problem, who it affects and what has changed. That is usually enough to start narrowing it down.
2
I diagnose and prioritise
I work through the likely causes and focus first on restoring the service or workstation that is blocking work.
3
Fix it or agree the next step
Where practical the issue is fixed on-site. If parts, replacement equipment or more time are needed, you get a clear choice first.
LOCAL BUSINESS SUPPORT
Reading, Woodley and nearby Berkshire
Local support for freelancers, home offices and small organisations across Reading, Woodley, Earley, Lower Earley, Winnersh, Wokingham, Caversham and nearby areas.
- Ad-hoc support with no long-term contract required
- On-site assistance where appropriate
- Direct contact with the same experienced IT professional
CLEAR PRICING
Straightforward ad-hoc support
No call-out charge
£75
First hourDiagnosis, troubleshooting, setup or repair time.
£35
Each additional 30 minutesOnly when more time is needed and agreed.
QUESTIONS ANSWERED
Frequently asked questions
Useful answers for small businesses deciding whether Techdustry is the right fit.
What size businesses do you support?
I focus on freelancers, home offices and small local businesses that need practical day-to-day IT support without a large outsourced support contract.
Can you support Microsoft 365 and Outlook?
Yes. I can help with Outlook, Microsoft 365 account setup, email configuration, syncing and common user or device issues.
Can you visit our office?
Yes. On-site support is available across Reading, Woodley and nearby Berkshire areas where appropriate.
Can you set up a new employee computer?
Yes. I can prepare a Windows computer, configure email and Microsoft 365, connect printers and Wi-Fi, install required applications and make the device ready for the user.
Do we need a long-term IT support contract?
No. Techdustry provides straightforward ad-hoc support for small businesses, so you can use the service when you need it.
NEED BUSINESS IT HELP?
Tell me what is stopping you working.
I will help you identify the practical next step.